Privacy Policy

Introduction

This Privacy Policy outlines how Shellter S.A. (“we,” “our,” or “the Company”) handles the information collected through our Service, available at https://www.shelltercr.com (“Service”), or otherwise shared with us by users (“Users”).

We are committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. By accessing our Service, you consent to the practices described in this Privacy Policy.

Grounds for Data Collection

The processing of your personal information (“Personal Information”), meaning any information that may potentially identify you, is necessary for the following purposes:

To perform our contractual obligations and provide you with our services.
To protect our legitimate interests.
To comply with legal and financial regulatory obligations.

Information We Collect

We collect two types of information from Users:

1) Non-Personal Information:

This is un-identified and non-identifiable information gathered via your use of the Service. Non-Personal Information includes:

Aggregated usage data.
Technical information transmitted by your device, such as browser type, operating system, language preference, and access time.
Information on your activity through the Service, such as pages viewed, browsing behavior, and clicks.

2) Personal Information:

This includes information that identifies an individual or can reasonably identify an individual, such as:

Device Information: Geolocation data, IP address, unique device identifiers (e.g., MAC address, UUID).
Registration Information: Full name, email address, phone number, physical address, and other details provided during account registration or Service use.

How We Receive Information About You

We collect Personal Information from the following sources:

Directly from you: When you provide information voluntarily (e.g., registering for the Service, filling out forms, or contacting us).
Automatically: Through your use of the Service (e.g., browsing activity, cookies, and analytics tools).
Third-Party Providers: Information from external services like analytics tools or public databases.

How We Use Your Information

We use your information to:

Provide and operate the Service.
Communicate with you, including sending updates, technical notices, or responding to inquiries.
Enhance and personalize your experience on the Service.
Perform statistical and analytical purposes to improve the Service.
Serve advertisements and promotional content.
Enforce our policies and comply with legal obligations.

Sharing Your Information

We do not rent, sell, or share Users’ information with third parties, except as described in this Privacy Policy. We may share Personal Information with:

Service Providers and Subcontractors: For purposes such as hosting, analytics, advertising, and payment processing.
Affiliated Companies: For internal business purposes.
Legal Authorities: When required to comply with legal obligations, protect our rights, or enforce policies.

User Rights

As a User, you have the following rights:

Access your stored Personal Information.
Request corrections to your Personal Information.
Request the deletion of your Personal Information.
Object to the processing of your Personal Information.
Restrict the processing of your Personal Information.
Receive a copy of your Personal Information in a machine-readable format.
Lodge complaints with a supervisory authority.

To exercise these rights, please contact us at [email protected]. Note that these rights may be subject to regulatory requirements and our legitimate business interests.

Retention of Information

We retain Personal Information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies. Retention periods are determined based on the type of information collected and its purpose. We regularly review and delete outdated or unnecessary data.

Cookies and Tracking Technologies

We and our partners use cookies and similar technologies to:

Enable essential Service functionality.
Analyze usage patterns to improve performance.
Serve personalized advertisements.

Types of Cookies:

Session Cookies: Temporary cookies deleted when you close your browser.
Persistent Cookies: Stored on your device for repeated visits to remember your preferences.
Third-Party Cookies: Set by external services, such as analytics providers.

You can manage or delete cookies through your browser settings. Disabling cookies may affect the functionality of the Service.

Google Analytics

We use Google Analytics to collect data about how users interact with the Service. This includes pages visited, time spent on the Service, and device information. Google’s ability to use and share information is governed by their Privacy Policy.

Data Transfers

Your information may be transferred and stored in countries outside of your residence. When transferring data internationally, we ensure compliance with applicable data protection laws by adopting legal safeguards.

Security Measures

We implement industry-standard measures to protect your information, including:

Encryption for sensitive data.
Secure storage on protected servers.
Access controls limited to authorized personnel.

However, no system is completely secure. While we strive to safeguard your data, we cannot guarantee absolute protection against unauthorized access.

Marketing

We may use your contact information to send promotional materials and updates about our services. You can opt out of marketing communications at any time by following the instructions provided in the email or contacting us at [email protected].

We may use third-party advertising tools to deliver targeted advertisements based on your usage of the Service. To opt out of personalized ads, visit Network Advertising Initiative or Digital Advertising Alliance.

Corporate Transactions

In the event of a merger, acquisition, or asset sale, your Personal Information may be transferred to the acquiring entity under the terms of this Privacy Policy.

Minors

The Service is not intended for children under the age of 18. We do not knowingly collect Personal Information from minors. If you believe a minor has provided us with information, please contact us at [email protected].

Updates to the Privacy Policy

We may update this Privacy Policy periodically. Material changes will be effective immediately upon posting the revised policy on the Service. Continued use of the Service constitutes acceptance of the updated terms.

Last Modified: 28 January 2025

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected].